Springville NY Ford Dealer Accepts 20th Consecutive President's Award for Excellent Service

The proof of the pudding is in the eating--but the proof of a Ford dealer's commitment to customer satisfaction is in the Ford President's Award, given annually to those stores with the highest ratings and standards of service across the country.

And Emerling Ford has worn our twentieth consecutive President's Award, and it's all thanks to our local client base in Springville, East Aurora, Boston, Holland, Cattaraugus, Ellicottville and all over the New York region.

How does Ford decide which new car dealers will received the award?

"In order to achieve the President's Award, dealers must exceed customer expectations every day in every department. The pursuit of excellence requires passion, tenacity and hard work."

The award was first given in 1998 in an effort to further recognize those dealerships that truly went above and beyond for clients in their sales department, parts department, service department or body, and financing/insurance departments. While we do hold ourselves to Ford's incredibly high standards of performance, it really does all come down to the customers.


See What Our Customers Are Saying


Eligibility and ranking for the award comes from real customer survey responses that are collected and compiled by Ford.

If a dealership isn't found to be exceeding expectations on a daily basis, at every step of the process, they are not eligible for the award.

Fortunately, Emerling Ford makes customer satisfaction a top priority whether you're buying a new Ford, shopping around for a used car, exploring your financing options, coming in for an oil change, or buying new Ford parts or accessories for your vehicle.

2017 has already kicked off to be an incredible year, with Emerling Ford winning our 20th consecutive President's Award for exceptional customer service, tons of new arrivals landing in our showroom, and our deals looking better than ever.

Come in and experience the service that's made our Springville Ford dealership a top performer for two decades.


Read More About Emerling Ford & the President's Award Here

Categories: Dealership New


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