Why Choose Emerling Ford for Your Service and Auto Needs in Springville, NY?
Let us tell you a little bit about ourselves; and you'll see why many of your friends and neighbors are putting their trust--and their Ford trucks, SUVs and cars--in the hands of the experts at Emerling Ford.
Below are the top four reasons why Emerling Ford should be your #1 dealership choice in the areas of Springville, East Aurora, Boston, Holland, Cattaraugus, and Ellicottville.
1: Best Customer Satisfaction in Western New York
Client satisfaction is our number one priority at this Ford dealership, and we build our inventories, daily actions, and product lines around what we know New York drivers are going to love. We thrive on feedback to make sure that we're always ahead of the trend and on top of the game. You can find dealer reviews online from Cars.com, DealerRater, Yelp, Edmunds.com, Facebook, Google +, and more. We provide exceptional customer service experiences to drivers from all over New York--and we've got the recognition to prove it.
2: President's Award Winner 20 Years Running
Created in 1998, Ford's President's Award is handed out annually to a select group of Ford new car dealerships in the US who score exceptionally high in customer satisfaction via survey responses based around feelings about their sales and service experience. Ford sets strict expectations for the "dealers must exceed customer expectations every day in every department. The pursuit of excellence requires passion, tenacity and hard work"--and we firmly believe that the team at Emerling Ford exemplifies this. Maybe that's why we've won the President's Award for twenty straight years. That is two full decades of showing other Ford dealerships in New York how it's done.
3: Small-Town Feeling and Convenience
Here, the Emerling Ford staff feels like family because we treat them that way. We believe that if you create the right environment, the right workers will come--and, they'll be more likely to stay. The automotive industry typically has high turnover rates, but when you come to Emerling Ford, you're more likely to see the same friendly faces again and again. And we expand that familial feeling to all of our customers, too.
4: A Commitment to Transparency and Integrity
We're sure you've heard it before: "We're not like other dealers." But at Emerling Ford, we're willing to prove it to you.
Treating our clients like family means being upfront, honest, and compassionate. We're conscientious of your needs, and we always try to accommodate the unique situations of everyone who walks through our doors. If you ever have questions about our inventory, our prices, our facilities, our team, our services, or our dealership, we always encourage you to get in touch; we'll make sure your questions get in front of the right eyes, and get an answer back to you ASAP. That's just how we do things here at Emerling Ford!